Breakdown Service

Today's busy production environments rely heavily on scrap collection equipment and systems. When the baler goes down, you need to get it up and running again - fast! The AES service team is ready to respond when you need us with emergency breakdown service. Our expertly trained service technicians arrive with the tools and the talent to your equipment repaired and your production up and running.


Standard Emergency Breakdown Service

Monday to Friday, 8 am to 5 pm EST / EDT

Call 215-723-7200 during regular office hours to speak to a customer service representative and get your service request in motion. For less urgent service matters, you may use our Request a Quote form, above.

After-Hours Emergency Breakdown Service

Nights, Weekends and Holidays

At AES, our customer commitment doesn’t end at 5:00. Our Emergency Service Hotline provides after-hours access to help and advice on nights, weekend and holidays. We are here for you 24/7/365!

To access our Emergency Service Hotline:

Call 800-572-8889 and listen for the prompts to access our call back system.